Some of our recent feedback:

On behalf of my wife and myself may I say how delighted we are with your service in transferring our cherished memories of times past to DVD.
We will both have no hesitation in recommending your services to members of our family and friends. Your service we do believe could not be bettered.
JM - Nottingham

DVDs received and viewed. An excellent all round service from start to finish. Excellent presentation and copies of our tapes and good value. I would highly recommend your services. Thank you.
JA - Benfleet

Fantastic, thanks, look forward to boring the pants off our relatives!!
BH - Cambs

Received my order yesterday and wanted to thank you for the excellent customer service and superb quality of the DVDS you created.
I am sure my family will have many hours of fun and laughter looking at these films going back some 20 years.
I will certainly be recommending you to all my friends and family who I am sure will be looking to get their VHS memories put onto disc.
AA - Hove

Thank you so much for the DVDs. We watched them last night and it was wonderful seeing them all again!
JM - Nottingham

Thanks very much for the dvd it was reproduced brilliantly.
AR - Devon

Hi, recieved dvds Wednesday have checked them over and they look great considering the state of the tapes. Thanks for a good job.

MB - Warwick

I have received the package and it looks great. Thanks for all of your help - the DVDs went down very well as a present. Really grateful.
DW - Nottingham

Received this morning DVDs of daughter's wedding. Delighted with the excellent, professional quality and presentation. Another Video will be on its way very shortly.
Thank you so much.
JW - Notts

Sorryfor delay of telling you that I have received the DVDs and MPEG discs. Thank you very much once again for an excellent job.
MP - Herts

I would like to congratulate you on the excellent work carried out on my order. I was overjoyed of this film and really appreciate the great job you have done for us.
LT - Carms

Thank you very much for the great service I received.  We were so pleased to be able to keep a copy of this film and really appreciate the great job you have done for us.
JK - Pulborough

Received the discs this morning.
Many thanks for the quick turn around, excellent service
Thanks again
PF - Corsham

Just to let you know I have today received the DVD which I ordered from you.
I am well pleased with it.
GC - Wirral

Sorry I haven’t emailed sooner but just wanted to thank you for the great service ( again! )
TP - Corby

When I was looking for a company to transfer images from VHS to DVD online, I was very wary about sending my treasured tapes anywhere, in case they got lost. Also, some companies offered "bargains" and "two for ones", and I wondered what the quality would be like. I came upon Update Media who seemed like a quality company to me, and I contacted them by phone to see that they were definitely there, before I sent my tapes.
I don’t often post comments, but the service received from this company was exceptional! Right from the start there was excellent communication; what format I wanted, what size DVD's, what combination etc. I viewed all the DVD's before I paid anything, and was so impressed I organised copies straightaway. Some were given to me at discounted prices; all were returned by special delivery - safely packed in a large box. I had hours and hours of tapes, and they meticulously put all the clips together, the result is a few box sets which I can keep safely. I would recommend this company 100%!
TP – Tyne & Wear
 
I received the DVDs today. Many thanks- they are great!! We will all enjoy looking at them, particularly as we all look much younger!!!
MH - Leicester
 
Thanks - Got the tapes - me and my family are very pleased with the DVD's that you made from them, and I will be sending some more tapes to be converted to DVDs.
Thank you again
JH - London
 
I have recieved my dvd safely and thank you for doing it so quickly and so well; the disc and cover pictures are lovely too.
It is wonderful to watch it again after such a long time.
Thank you again for doing such a good job  and I will certainly be sending you more videos to put onto dvd and recommend your services to others.
LS - Herts
 
Thanks for ur great service 
I've commented about u to a friend, she might be contacting soon...
LU - London
 
I have spent many hour on the Internet over the past year on and off, to find a good firm – On my wave length to convert my tapes to DVD. The firm I chose are very good, on my wave length and good quality and excellent service.
Saturday I got back my DVD Discs – Brilliant – 7 hours of video on 7 disc’s and I also asked for the Data MPEG 2 disc. also 7, to edit easily.
14 discs with snapshots printed on the disc’s and titles and 6 chapters on each disc. Excellent case with snap shots printed and each disc numbered. Jason at the above firm waits for you to receive your discs first then post the tapes back so you would not lose everything with Royal Mail.
They look really good considering J was 16 months old on the first disc and now is age 27 and 2 months.
The tapes have been carefully kept and not played for ? 15 years or more.
THANK YOU JASON VERY MUCH. Brilliant job. MP - Herts
 
I have recieved my dvd safely and thank you for doing it so quickly and so well; the disc and cover pictures are lovely too.
It is wonderful to watch it again after such a long time.
Thank you again for doing such a good job  and I will certainly be sending you more videos to put onto dvd and recommend your services to others.
LS - Watford

I'm just mailing to let you know that I  received my DVD this morning, thank you, it's great, more than I expected.  I have already recommended your services to a friend whose looking for a similar service.
JS - Keighly

Thanks ..............First Class service........will deal again !!
RT - Ashford

Thanks, have received in post, it's great.
SN - Nottingham

Just to let you know that my DVD has arrived safe and sound.  I was really pleased with end result, loved the personalised DVD cover! Excellent service all round.  I have more tapes to convert so I will be in contact again soon. Thanks again.
HC - Hertford

Just to confirm that I have Received my order. More then happy with the DVD's got some more to do.
Thank you.
JH - London

I've received the dvd thank you.  I'm so pleased with it and very impressed with the outer case pictures and chapters you've done.  I wondered if you are able to transfer videos captured on a digital camera and put them on a dvd too (from the memory card)?  I'm a bit of a techno phob, my pc doesn't recognise the videos and I don't know how to sort it out so the only way I can watch them is on my camera.  Would be brilliant if you could do the same for those?       [YES WE CAN!]
ER - Nantwich

Just want to let you know I received the DVDs today. They are great. Thank you.
AQ - Oldham

We have received our order today, thank you, what brilliant service.
RC - Boston

I would like to say how pleased the whole family are with your transfers and to say I will have no hesitation in recommending your company to anyone. My Wife and I are so happy to have a permanent reminder of both weddings,only sorry there was not the opportunity to have a film of our own ceremony but it was 51years ago!!!
RS - Yate

I just wanted to shoot a quick note to say thank you for the wedding dvd's and the format in which it was done. I am very pleased with the end result and your use of the songs that was actually played during the service was brilliant. Thank you again very much - I will definitely use your service again in future.
JV - London

Just to say a thank you for your prompt service of updating an old family video onto DVD’s, I received the DVD’s yesterday by recorded delivery.
KW - Derby

I received the dvd's today and  have to let you know how thrilled we are.
The presentation and effort you have put in to these is far beyond what I expected and is amazing.
You should be very proud of the service you offer and customer care you have provided.
If any customer requires a reference or comments on your work I will be only too pleased to do this.
TC - Sutton

thanks very much - mum loved the DVD's and so did the kids 'starring' in them !!
if i ever need this type of service again i wouldn't hesitate using you again - and will recommend you to family and friends
once again , thanks
AR - Barnsley

I will certainly return as a very satified customer when the need arrises. 
Many thanks and best regards.
MM - Bath

Hi,
We have received our DVD and are very happy with it. Thank You for the fast and efficient service that you provide
DMB - Derbyshire

Captured all four disc to my studio all looks really good !! Thank you.
GG - Blackpool

Thank you very much for the wonderful recovery from an 8mm cassette of the 50th Wedding Anniversary of my parents in Law. Sadly, my Father-in-Law passed away 3 years ago and my angel of a Mother-in-Law is now seriously ill with both Altzeimers and Parkinsons Desease.
The family were so overcome with the results of your expertise that they all requested copies. From all of us I pass on our thanks for the wonderful memories returned if with a little sadness to us.
Kindest wishes to you all.
JH - Co Durham

Many thanks, they work perfectly.
SB - London

Received my Alaska cruise dvd's this morning. Have just finished viewing them. Thank you for a very good service. Will have two more videos for you to transfer shortly. Many thanks
LM – Mid Glamorgan

Thanks. Very happy with your service and have recommended you to friends
TW – Lytham St Annes

I have received my discs in good order, my wife and I are both very pleased and really impressed with your service.
I have found your communications to be first class.
The arrangement of the content of my discs was extremely well done.
The artwork on the cover and the disc itself was brilliant.
Value for money, speaks for itself.
Your overall service in my opinion is second to none.
Thank you very, very much
DD - Birmingham

I have been very pleased with your service and will recommend you to family and friends. Thanks again!
LK - Hope Valley

Many thanks for the DVDs which arrived today. I have had a quick play through and I am delighted. As we no longer have a VHS player we don't need the videotape back and would be happy for you to destroy it if that is OK by you
Thanks again for such excellent service and such a good result
MC - Hitchin

Sorry I haven’t been in touch to say a HUGE thank you! Our parents were absolutely over the moon on Christmas morning and we have all loved watching the DVD’s. The presentation is fabulous and the service that you have provided has been exceptional. As I previously mentioned, I will be sending more of the small tapes over soon to get those done. I have also recommended you to several people over Christmas.
JD – Derby

I am very happy with the work you did, would recommend, highly. Thank you.
FB - Leeds

 

 If you would like to give us some feedback either about our service or the website, please do so below. Thank You.