Terms and Conditions

We pride ourselves on the high level of care and service we provide.

It is your responsibility to ensure that no material provided to us infringes any copyright or other legal restriction. Copyrighted material will only be copied with full written permission of the copyright owner. (We reserve the right to charge postage for return of such material)

We use high quality systems and blank DVD, CD and Blu-ray media. However, please note that like other providers of DVD duplication we cannot guarantee compatibility with all DVD and Blu-ray players.

We are reliant on a third party for transporting of material. We suggest you use a service that includes tracking such as Royal Mail Special delivery. When we return your items we use Royal Mail Special Delivery. We will keep a digital copy of your order for two weeks whilst you check your order and decide if any additional copies are required

Whilst we will take the utmost care in looking after your property, our liability for any damage whilst in our possession will be limited to the replacement cost of blank media.

We want you to be satisfied so that you will tell others. If you are unhappy in any way then please let us know so that we may try to rectify the situation. If the work is faulty, you can return any discs and packaging we have sent you and on receipt we will send you a full refund.